This essay focuses on a major cross-border transaction. the information at their own pace and revisit anything that they do not fully understand.
[A 2012 survey] found that one-half of companies admit that communication misunderstandings have stood in the way of a major cross-border transaction, incurring significant losses for their company.12
There are multiple communication channels available to us today. These include face-to-face conversations, telephone calls, text messages, email, the Internet (including social media such as Facebook and Twitter), radio and TV, written letters, brochures and reports.
Choosing an appropriate communication channel is vital for effective communication. Each communication channel has different strengths and weaknesses.
For example, broadcasting news of an upcoming event via a written letter might convey the message clearly to one or two individuals. It will not, however, be a time- or cost-effective way to broadcast the message to a large number of people. On the other hand, conveying complex, technical information is easier via a printed document than a spoken message. The recipients are able to assimilate the information. It is at their own pace and revisit anything that they do not fully understand.
Written communication is also useful as a way of recording. It is what has been said, for example by taking minutes in a meeting.
In these increasingly culturally diverse work groups, every employee possesses. It is culturally specific expectations toward management issues such as organizational structure. the employee-supervisor relationships, motivational factors, and reward allocation, all of which can vary. To be successful, a global manager must be aware of the potential that cultural differences carry. Table 10.2 contains some culturally influenced management considerations and provides. It is a generalized comparison of normative practices and employee expectations. It is in Northeast Asian and Euro-American organizations.