This essay focuses on attitudes to behavioral expectations. the attitudes of employees who had emotionally challenging work events improved after they talked about their experiences
People seek consistency among their attitudes, and between their attitudes and their behavior.5 Any form of inconsistency is uncomfortable, and individuals will therefore attempt to reduce it. People seek a stable state, which is a minimum of dissonance. When there is a dissonance, people will alter either the attitudes or the behavior, or they will develop a rationalization for the discrepancy. Recent research found, for instance, that the attitudes of employees who had emotionally challenging work events improved after they talked about their experiences with coworkers. Social sharing helped these workers adjust their attitudes to behavioral expectations.
You know texting while walking is unsafe, but you do it anyway and hope nothing bad happens. Or you give someone advice you have trouble following yourself. The desire to reduce dissonance depends on three factors, including the importance of the elements creating dissonance and the degree of influence we believe we have over the elements. The third factor is the rewards of dissonance;
high rewards accompanying high dissonance tend to reduce tension inherent in the dissonance. It is (dissonance is less distressing if accompanied by something good. This is such as a higher pay raise than expected). Individuals are more motivated to reduce dissonance when the attitudes. They are important or when they believe the dissonance is due to something they can control. The most powerful moderators of the attitudes relationship are the importance of the attitude, its correspondence to behavior, its accessibility, the presence of social pressures, and whether a person has direct experience with the attitude.7.
our fundamental values, self-interest, or identification with individuals or groups we value. These attitudes tend to show a strong relationship to our behavior. However, discrepancies between attitudes and behaviors tend to occur when. It is social pressures to behave in certain ways hold exceptional power, as in most organizations. You’re more likely to remember attitudes you frequently express, and attitudes. It is that our memories can easily access are more likely to predict our behavior. The attitude–behavior relationship is also likely to be much stronger. It is if an attitude refers to something with which we have direct personal experience. 3-2 Summarize the relationship between attitudes and behavior. cognitive dissonance Any incompatibility between two or more attitudes or between behavior and attitudes. Attitudes and Job Sat