This essay focuses on contrasts with individualistic Western nations. ASIA (China, Japan, Korea) WESTERN NATIONS (Australia, Canada, United Kingdom, United States)
to use trusted intermediaries to help reach an amicable solution.21
TABLE 10.5 Conflict Management/Resolution
NORTHEAST ASIA (China, Japan, Korea) WESTERN NATIONS (Australia, Canada, United Kingdom, United States)
firstly, Detrimental • Beneficial
Secondly, Conflict and parties connected • Conflict and parties separate
Thirdly, Holistic; logical analysis • Linear; logical analysis
Further, Indirect approach • Direct approach
further, Confrontation avoided • Confrontation is okay
Lastly, High face concerns • Low face concerns
Lastly, Respected mediator • Legal action; expert mediator
More information • Less informationThe term professional refers to anyone who earns their living from performing an activity that requires a certain level of education, skill, or training. There is typically a required standard of competency, knowledge, or education that must be demonstrated (often in the form of an exam or credential), as well as adhering to codes of conduct and ethical standards.
Source: E. R. McDaniel.
This contrasts with individualistic Western nations, where. It is debating conflicting opinions and ideas is see as a useful tool for airing differences and finding compromise. Face concerns in the West are individual based, and there is generally less concern for that of others. This is, of course, amplified by the lack of close, interdependent relationships in the work setting. Professional conflict situations are considered separate and apart from one’s relationship with the other party. This detachment from the professional conflict allows Westerners, particularly those from the United States, to engage in heated, sometimes boisterous debate over an issue but concurrently retain affable relations with each other. The universalistic perspective of Westerners pushes them to quickly move to employ legal counsel or professional, third-party mediators for conflict resolution.