This essay focuses on emotionally challenging work events.the attitudes of employees who had emotionally challenging work events improved after they talked about
People seek consistency among their attitudes, and between their attitudes and their behavior.5 Any form of inconsistency is uncomfortable, and individuals will therefore attempt to reduce it. People seek a stable state, which is a minimum of dissonance. When there is a dissonance, people will alter either the attitudes or the behavior, or they will develop a rationalization for the discrepancy. Recent research found, for instance, that the attitudes of employees who had emotionally challenging work events improved after they talked about their experiences with coworkers. Social sharing helped these workers adjust their attitudes to behavioral expectations.6 No individual can avoid dissonance. You know texting while walking is unsafe, but you do it anyway and hope nothing bad happens.
you have trouble following yourself. The desire to reduce dissonance depends on three factors, including the importance. It is of the elements creating dissonance and the degree of influence we believe we have over the elements. The third factor is the rewards of dissonance; high rewards accompanying high dissonance tend to reduce tension inherent in the dissonance. This (dissonance is less distressing if accompanied by something good. such as a higher pay raise than expected). Individuals are more motivated to reduce dissonance when the attitudes.
They are important or when they believe the dissonance. It is is due to something they can our behavior. The attitude–behavior relationship is also likely. This is to be much stronger if an attitude refers to something with which we have direct personal experience. 3-2 Summarize the relationship between attitudes and behavior. cognitive dissonance Any incompatibility between two or more attitudes or between behavior and attitudes. Attitudes and Job Sat