This essay focuses on Using the internet to increase loyalty.It encourages the customers to spend more money on other services such as food
It is possible to develop bonds with the customers Using the internet to increase loyalty. Having customers that are loyal to the brand will mean an increase in the number of customers that keep returning to the firm. It can help improve the overall competitive advantage, making it harder for other airlines to take customers from the company. The process drastically increases the firm’s completive advantage. It encourages the customers to spend more money on other services such as food and drinks, which helps increase its revenue in general.
loyal customers are likely to recommend the company’s products to other people. Therefore, it is important to solicit their input and feedback and involve them in a company’s decision-making process. Heavy emphasis should be placed on loyal customers if a company wants to grow.
Impulse customers are the best customers to upsell. It is to and are the second most attractive segment (after loyal customers) to focus on
In the retail industry, customers can be segment into five main types: