This essay focus on : A scientist-practitioner approach (However, staffing plans can be use any time there will be a major adjustment to a workforce.
design. -Conte, J. M. & Landy, F. J. (2019). Work in the 21st century: An introduction to industrial and organizational psychology (6th ed.). Wiley. -Jex, S .M. & Britt, T. W. (2014). Organizational psychology: A scientist-practitioner approach (3rd ed.). John Wiley & Sons.
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Imagine you are a consultant who has been ask to develop a staffing process for a customer service representative (CSR) position at a national retailer. Describe the general staffing models your client can apply for the CSR position. Include the following: -Non-compensatory versus compensatory approaches to staffing -Ways in which staffing outcomes are evaluate-General legal issues relate to staffing that your client should be aware of Highlight each step in the training development process. Include the following: -Pre-training topics -Training methods -Training evaluation or criteria and validity Conte, J. M. & Landy, F. J. (2019.
This how-to guide is designed to help an HR professional answer the question, “What staff support will my HR department need in the next year, and how will we meet those requirements?” (Generally, the time period is a year, but it could be shorter or longer.) The staffing plan should be use to identify not only head count additions and reductions but also the different skills and knowledge that might be need. Staffing plans may encompass employees, contractors, consultants or other experts. In essence, the steps use in developing a staffing plan help HR professionals ask the right questions to come to a clear understanding of the current state, the desire future state of the function and how to get there.
Staffing plans are often use during budget cycles to help plan and allocate costs. However, staffing plans can be use any time there will be a major adjustment to a workforce.
While the steps given below and the sample staffing plan are specifically for a human resource department, they can be appliy to ny .